Back to Projects

Question Router for Slack

Live

Question Router is an intelligent automation tool that ensures every question posted in your Slack channels gets the attention it deserves. Whether you're running a support team, managing an engineering org, or coordinating a busy community, Question Router keeps your team responsive and your colleagues unblocked.

SlackAutomationProductivity
Add to Slack

Features

  • Smart question detection using natural language patterns
  • Visual tracking with emoji indicators
  • Multi-tier escalation (up to 3 levels)
  • Flexible targets: users, groups, or channels
  • Three answer detection modes: Emoji Only, Thread Auto, Hybrid
  • Per-channel configuration
  • Statistics dashboard with response time metrics
  • Zendesk integration for side conversations
  • GDPR-ready with data export and deletion commands

Tech Stack

TypeScriptSlack BoltNode.js

Disclosure

This project is provided as-is. Please review the Terms of Service and Privacy Policy before using any tools or applications.